how do you deal with?
screw with them!!! when they would call the store, we would put them on hold.... then we'd comeback and say, hang on, let me get the person that handles that .... then we'd come back and say, Oh, my mother used to handle that for us but SHE'S DEAD!
Mostly we were met with DEAD silence on the other end. It was most freakin HILARIOUS!
(Yeah, mom's really gone, but her memory lives on!)
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